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Intermediate ~10 min

Business & Management Fundamentals: Operations, Strategy, and Leadership

This assessment evaluates foundational business and management knowledge, including organizational operations, strategic thinking, leadership principles, decision-making, and team management. Designed for supervisors, aspiring managers, and business professionals, the test focuses on practical concepts used in day-to-day business environments rather than advanced theory.

Progress: 0/25

Intermediate � ~10 min

Q1. The primary goal of business management is to:

Select one answer � 1 pt

Increase paperwork Achieve organizational goals efficiently Control employees Eliminate competition

Q2. Operations management primarily focuses on:

Select one answer � 1 pt

Producing and delivering products or services Marketing strategy Employee benefits Financial auditing

Q3. A business strategy defines:

Select one answer � 1 pt

Customer complaints only Daily employee schedules Payroll procedures Long-term goals and how to achieve them

Q4. Which leadership style emphasizes employee participation?

Select one answer � 1 pt

Transactional Autocratic Democratic Laissez-faire

Q5. Key performance indicators (KPIs) are used to:

Select one answer � 1 pt

Eliminate planning Measure organizational performance Replace managers Set employee salaries

Q6. Effective delegation means:

Select one answer � 1 pt

Assigning tasks with appropriate authority Avoiding involvement Giving tasks without authority Micromanaging work

Q7. Which function involves organizing resources and tasks?

Select one answer � 1 pt

Organizing Controlling Staffing Planning

Q8. Leadership differs from management because leadership focuses more on:

Select one answer � 1 pt

Policies Scheduling Inspiring and motivating people Enforcing rules

Q9. A SWOT analysis evaluates:

Select one answer � 1 pt

Sales only Financial statements Strengths, weaknesses, opportunities, and threats Employee behavior

Q10. Which is an example of an operational decision?

Select one answer � 1 pt

Scheduling staff shifts Changing mission statements Merging companies Entering a new market

Q11. Strategic planning is typically conducted at which level?

Select one answer � 1 pt

Temporary staff Interns Entry-level employees Top management

Q12. The purpose of budgeting is to:

Select one answer � 1 pt

Plan and control financial resources Limit spending without planning Eliminate costs Replace forecasting

Q13. Which skill is most important for effective leadership?

Select one answer � 1 pt

Communication Technical expertise only Seniority Authority

Q14. Controlling as a management function involves:

Select one answer � 1 pt

Setting goals Monitoring performance and making corrections Motivating teams Hiring employees

Q15. Which approach focuses on continuous improvement?

Select one answer � 1 pt

Crisis management Bureaucratic control Lean management Ad hoc decision-making

Q16. A mission statement describes:

Select one answer � 1 pt

Quarterly profits The organization's purpose and values Daily tasks Marketing tactics

Q17. Which factor most influences employee motivation?

Select one answer � 1 pt

Recognition and meaningful work Surveillance Fear of discipline Strict rules

Q18. Risk management involves:

Select one answer � 1 pt

Identifying and minimizing potential risks Ignoring uncertainty Avoiding decisions Eliminating innovation

Q19. Which leadership approach focuses on rewards and penalties?

Select one answer � 1 pt

Transformational Situational leadership Servant leadership Transactional

Q20. Effective meetings should:

Select one answer � 1 pt

Have no agenda Include everyone regardless of relevance Replace communication Have clear objectives and outcomes

Q21. Organizational culture refers to:

Select one answer � 1 pt

Shared values and behaviors Job titles Office layout Dress code only

Q22. Which decision-making style relies on data and analysis?

Select one answer � 1 pt

Intuitive Impulsive Avoidant Analytical

Q23. Change management focuses on:

Select one answer � 1 pt

Replacing leadership Reducing communication Helping people adapt to organizational change Avoiding change

Q24. Which metric best reflects operational efficiency?

Select one answer � 1 pt

Brand awareness Output relative to resources used Employee age Office size

Q25. The overall purpose of management is to:

Select one answer � 1 pt

Avoid risk Control workers Maintain hierarchy Achieve results through people and processes

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